Peace of mind is priceless.

BlockWave is the most advanced customer communication assistant in the world. Your team updates the vehicle status — customers see it instantly by SMS.

View jobs board ＋Add vehicle

Live view of every vehicle in the shop. Update one screen, avoid hours of customer phone calls.

AI AnalyticsPremium add-on

See exactly where cars get stuck.

Turn your BlockWave data into a live scorecard for the shop. No timers, no manual spreadsheets — every status change is tracked automatically and summarized for you.

AI insights

Analyzing recent jobs…

Messages last 30 days

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Total inbound + outbound SMS for this shop in the last 30 days.

Updates per job

Shown once you have more history.

Vehicles per week

We’ll calculate this as cars move through.

What this dashboard tells you

Stage timing — how long vehicles spend in each status so you can see where cars slow down.
Bottlenecks & rework — which stages create the longest waits or cause cars to bounce back and forth.
Throughput & capacity — how many vehicles you complete per week and your typical cycle time.
Communication health — how many updates each vehicle receives and how often customers reach out first.

Avg. days in shop

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From check-in to delivered, last 30 days.

Vehicles overdue

Past ETA date, still not delivered.