Automatic Customer Communication.

Update a vehicle’s status once — BlockWave AI automatically keeps customers informed by text and handles routine replies.

Vehicle Status Board ＋Add vehicle

Live view of every vehicle in the shop. Update job statuses once — reduce inbound calls automatically.

AI AnalyticsOptional add-on

See where work slows down.

Turn your job status history into a live scorecard for the shop. No timers, no spreadsheets — every status change is tracked automatically and summarized for you.

AI insights

Analyzing recent jobs…

Messages (last 30 days)

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Total inbound + outbound texts for this shop in the last 30 days.

AI coverage (last 30 days)

AI messages

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Human messages

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AI handled

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This shows BlockWave AI at work.

Updates per job

Shown once you have more history.

Vehicles per week

We’ll calculate this as cars move through.

What this dashboard helps you see

Stage timing — how long vehicles spend in each status so you can see where cars slow down.
Bottlenecks — which stages create the longest waits or cause cars to bounce back and forth.
Throughput — how many vehicles you complete per week and your typical cycle time.
Communication health — how many updates each vehicle receives and how often customers reach out first.

Avg. days in shop

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From check-in to delivered, last 30 days.

Vehicles overdue

Past ETA date, still not delivered.